PERSONAL DATA PROTECTION
Since 25 May 2018, the new General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016) (for short, the Regulation) has been in force.
The Regulation lays down rules concerning the protection of natural persons with regard to the processing of personal data and rules concerning the free movement of personal data.
AMOIRIDIS SAVIDIS SA is responsible for the processing of personal data in relation to its consumer products, services and websites.
The headquarters of our company is located in Greece.
With this text we request your consent to the processing of your personal data by AMOIRIDIS-SAVVIDIS SA.
We hereby provide you with the following information:
1. PURPOSE OF PROCESSING & LEGAL BASIS
The purpose of the processing is:
The execution of the sales contracts of our company’s products.
The customer service and the provision of after-sales services (warranty, returns and other services)
The training of our company’s staff and the quality assurance of the services provided by our company, especially in relation to the customer service staff in the call centres, email and other support centres.
Providing on your behalf your views on our company’s products and services and conducting product surveys.
Providing you with information when you contact our company about the products and services of AMOIRIDIS-SAVVIDIS S.A.
Conducting sweepstakes and contests, providing gifts and other promotional activities.
The provision of newsletters and other communications by e-mail, telephone and/or text messages (SMS). Details follow in the section under the heading ‘Content marketing communications’.
The generation of anonymous, aggregated statistics about the use of our websites, products and services, which our company may share with third parties and/or make publicly available.
Monitoring our websites, online services and emails to protect you, our employees and our partners. This information may be provided to the police or other relevant authorities.
The legal basis for this processing is Article 6(1) of the Regulation.
2. CATEGORIES OF PERSONAL DATA WE PROCESS
We do not process personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data.
Otherwise, our company may collect information about you in various ways. Please be careful when submitting information to us, especially when filling in free text fields or uploading documents and other material. Some of our services are automated and if you inadvertently provide us with incorrect or sensitive information, we may not be able to detect it.
Our company collects information that you provide to us or information we select from other sources or information on social networks.
Information you provide us
In any “interaction” with our company you may be asked to provide us with information in relation to you. For example:
Information we collect from other sources
Information we collect on social networks
If you use any of our social networking apps, pages or plugins or any of our products or services that allow interaction with social networks, we may receive information regarding your accounts on those social networks.
Content marketing communications
When you provide us with contact information, for example when you purchase a product or contact one of our customer service centers or create an account for some of our services, or participate in a contest, you may be given the opportunity to subscribe (or in some cases, where applicable law permits, unsubscribe) to receive various newsletters and other communications from Amiridis Savides S.A., via email, telephone and/or text message (SMS).
You may change your preferences for receiving marketing communications at any time. If you wish to be removed from the mailing list of an email sent to you, please follow the unsubscribe link and/or the instructions (usually) at the bottom of the email. However, we point out the following:
If you use more than one email address to communicate with Amiridis Savides S.A., you must unsubscribe separately for each of these addresses.
You can contact us using the information listed in the “Controller’s identity and contact details” section below to change your preferences for receiving marketing communications.
Please note that we may from time to time send you important information about the Amiridis Savides S.A. products and services that you use/have used. These emails are not affected by your personal preferences in receiving marketing communications.
3. RECIPIENTS OR CATEGORIES OF RECIPIENTS OF YOUR DATA
In general, our company does not disclose information about you to third parties without your consent. However, there are some exceptions:
A) To our service providers:
We may use third party service providers to process your information on our behalf , for the purposes set out above. For example, to execute orders, deliver packages, send text messages (SMS), provide marketing support, provide fraud screening and provide customer service.
The service providers we work with act in accordance with our instructions only, always in compliance with this policy and are bound by appropriate confidentiality and security obligations.
B) Legal and business purposes:
We may use and/or disclose information about you to third parties such as:
Regarding the disclosure of information by you:
Some of the Amiridis Savides S.A. web services allow you to upload and share messages, photos, videos and other content and links.
You should not expect that any of the information you share with others through social networking sites will be kept private or confidential. The content and links you share, for example, may be forwarded by your recipients to others. You should always behave with discretion when using such services.
4. PROCESSING SECURITY
The security of your personal data is extremely important to our company. We take all appropriate organizational and technical measures to ensure that your personal data collected in the context of this statement are processed in accordance with the requirements of the legislation on the protection of natural persons with regard to such processing.
These measures include, where applicable, the following:
5. THE PERIOD FOR WHICH YOUR PERSONAL DATA WILL BE STORED
We undertake to keep your personal data for a period of up to five (5) years after the completion of our cooperation.
By way of exception, only in the case where specific Community or national rules apply (e.g. tax legislation) is the storage of data extended to a longer period.
They are then deleted in such a way that they cannot be retrieved.
6. YOUR RIGHTS, IN ACCORDANCE WITH THE REGULATIONS
Under the Regulation, you may also exercise the following rights under the provisions of the Regulation:
7. LINKS TO OTHER SITES
Some of our websites may contain links to other websites that do not belong to any of the companies of Amiridis Savides S.A.
While Amiridis Savides S.A. endeavours to provide links only to sites that meet Amiridis Savides S.A.’s high standards and privacy protection, we are not responsible for the content, security or privacy practices of any such site. You should read the privacy and cookie management policies of each website to learn how your personal information can/may be used.
For Amiridis Savvidis S.A., a “child” is any person under the age of 16. We do not solicit or collect any personal information from or about any child without the consent of the person having parental responsibility.
If Amiridis Savides S.A. becomes aware that any information it has obtained relates to a child for whom the necessary consent of the person having parental responsibility has not been obtained, it will make every reasonable effort to:
If the person with parental responsibility has questions regarding our processing of the child’s personal data, they can contact us using the information provided in the section “Our company identity and contact details”
9. OUR COMPANY’S IDENTITY AND CONTACT DETAILS
Processor: AMIRIDIS SAVIDES SA
Headquarters: 87, Parodos 17th November 87 A, Pylea, Thessaloniki
You can contact us at: